Ontelly

You and Yours - 22/10/2008

Logo for You and Yours - 22/10/2008

Presented by Julian Worricker. The programme examines the public sector pensions black hole and ask how much the taxpayer is going to have to pay to fill the gap. The social care watchdog claims that socoail care eligibility criteria are 'flawed' and in need of 'immediate change'. Peter White reports from the annual conference of the Association of Directors of Adult Social Care. Consumer Focus is the new all-in-one consumer organisation which has swallowed up Energywatch, Postwatch and the National Consumer Council.We ask chief executive Ed Mayo if it will it be able to deliver a better service. We look at ITV's plan to cash in on Coronation Street merchandise. Ofwat, the water industry watchdog, has published a report on water companies' customer service. In the second feature looking at the consequences of a small business going bust, we talk to creditors about the impact it has on their businesses.