You and Yours - 04/10/2010

You and Yours is 40. To mark this special Birthday Julian Worricker presents the first in a series of special programmes. The Telephone. In 1970 your phone was supplied by the GPO and the big news was that all domestic users would soon be able to call the USA and Australia from the comfort of their own home. Four decades ago there were 6,000 telephone exchanges connecting calls across the UK, today there are none. To celebrate the programme's 40th anniversary You and Yours explores the direction of a revolution which means phones are now mobile mini-computers and which has given rise to two modern pet hates - the call centre and the automated switchboard.