Lucy and Rhodri Owen and roving reporter Rachel Treadaway-Williams examine consumer issues. Lucy investigates complaints from viewers across Wales who have suffered from problems with damp and crumbling plaster after installing cavity wall insulation. Plus a serious case of website cloning, a look at a Trading Standards investigation into the risks of buying second hand cars on the street, and June and Phillip Griffiths from Swansea have their driving assessed by a police expert.