X-Ray - Series 8 - Episode 20

Seventy-year-old Ann Kerr from Barry suffers from Alzheimer's. When her son and daughter-in-law Thomas & Julie started to manage her financial affairs, they quickly realised that something was very wrong. In twelve months, Ann and her invalid husband had run up energy bills of over 2000 pounds, and had switched energy supplier countless times. X-Ray asks why it is so easy for energy customers to cold call vulnerable customers and persuade them to switch supplier. Tammy Prescott was very happy with her second-hand Nissan, until she discovered she had bought a 'grey import', a car made specifically for sale abroad which has been imported into the UK. X-Ray's car expert Mark James explains what the disadvantages are, and gives advice on how to spot a grey import. And find out if the Wren family from Cwmbran can save money by dropping a brand. Julie Wren shops at Sainsbury's and usually sticks to the well-known brands she loves. But can Lucy Owen persuade her to replace her groceries with cheaper own-branded products? More importantly, will her family notice?