Stylist Faye Sawyer and personal development coach Nick Jankel try to help shopping addicts curb their excesses. 31-year-old Essex girl Nicola Chick spends 15 hours a week shopping for clothes, accessories and sports gear she never uses, but her constant consumption hides a secret - despite being in a relationship, she's desperately lonely. Faye and Nick confront Nicola with a year's worth of her excesses on their conveyor belt of shame, but can they transform her wayward lifestyle?