Morning Extra - Are we doing enough to help pensioners through winter?

The freezing temperatures that Scotland has experienced over the last month should have triggered huge payouts of Cold Weather Payments - the supplement paid out to elderly people if the thermometer registered less than zero for seven consecutive days. But, according to Age Concern and Help the Aged in Scotland, many pensioners calling their helpline have discovered they're not eligible for the extra cash. Graham Stewart takes your calls, texts and emails.