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Michel Roux's Service - Episode 3

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Michel Roux is on a personal mission; to take eight young people who have never considered a career in restaurant front of house, and prove to them that it is an industry that can change their lives. In just two months he wants to take his trainees from the high street to the high end - learning skills that will enable them to take over service at his own 2 Michelin starred restaurant. Ultimately Michel will choose the best two trainees and award them life-changing scholarships. This time Michel wants his trainees to understand the importance of serving people at life's special occasions. They travel to the affluent Cheshire countryside, home of some very wealthy diners and some equally exclusive restaurants. Their destination is a top-notch brasserie, the regulars of which include premiership footballers and their wives. Here regular diners come to celebrate their birthdays or anniversaries. Michel wants to see how his charges instinctively cope with the intimate, attentive service demanded at the brasserie. So his trainees are immediately immersed in the task of serving a private lunch for a party of women who regularly meet up there. The trainees need to learn fast, as in two days time Michel wants them to run service for the whole brasserie during a busy evening service. Michel arranges for the trainees to serve at one couple's very special day, their wedding, and they have only one chance to show the standard of care and attention to detail that Michel demands. Back at the brassierie, over 100 diners are booked in to the restaurant's two floors. With some very demanding customers, it's a night that will test attention to detail, attentiveness and efficiency. With a complex menu of specials, and a long wine list, the trainees' knowledge will be put under severe scrutiny.