Dominic Littlewood takes on the biggest names in the travel business to sort out the holiday horrors of frustrated travellers, and shows viewers how to bag a bargain when they're out shopping for holiday essentials. Dom battles Thomson Ski on behalf of a group of skiers who paid over 20,000 pounds for a holiday in a top Italian resort but got a building site instead. Then it's off to Berkshire to help a shy but besotted man get a fantastic deal on the holiday of a lifetime for his fiancee.