Do you want to get the builders in, but are worried about what might happen? Clive Holland and his team try to fix the bad jobs that builders have left behind in homes across the country, and let viewers know how they can avoid falling into the cowboy trap. One Birmingham family spend 32,000 pounds on a new hallway and stairs, but the builders walk off the job. And in Hampshire, a family spends 150,000 pounds on home improvements - but claim they have been left with a death trap.