BBC Scotland investigates the world of the professional shoplifter and discovers that, in the midst of a recession, the UK's organised criminal steal-to-order gangs are flourishing. We reveal the most feared professional gang is based right here in Scotland and, using unseen footage of them being caught in the act, we show how they are making millions from the steal-to-order trade. We discover stolen high street goods being sold openly to the public who are desperate for a bargain, and we hear the country's top retail investigators admit they're losing the war against the shoplifters.