Bad Habits - Time-keeping

Comedian and writer Richard Herring explores some of the bad habits and personal failings which directly or indirectly affect all of us in our daily working lives. Richard explores the problem of time-keeping. He visits a call centre that had problems with punctuality, meets a factory worker from Scotland who blew the whistle on draconian time-management practices and hears from Diana DeLonzor, author of How to Never Be Late Again, who explains why lateness is a pathology that deserves our sympathy.