Lucy has some very unusual neighbours. They have horns and tails, humps and trunks! All because Lucy lives at 64 Zoo Lane, right next door to the zoo. Every night she climbs out of her window, slides down the long neck of Georgina the Giraffe and listens to one of the animals tell her a story. The other animals are upset when Melanie gives their precious Christmas tree away to a family of bisons. They soon realise that Christmas is about sharing, not just having the best tree.